Responsibilities:

• Head of Service for Poland. 
• Responsible for developing and execution of service strategy for Poland.
• Defining the service offers and pushing service sales thought the front and sales team. 
• Responsible for the service sales as well as for the service operations.
• Compliance with the budget and active lead of the regional service distribution.
• Control the organization through appropriate KPIs.
• Ensuring and contributing to the implementation of the strategy and contributing to the overall Poland service strategy.
• Close cooperation with the VP Service CE&EE and the Global Service Productline Directors.
• Define and improve the service processes.
• Tracking of growth measures and, if necessary, initiation of countermeasures.
• Market and competition analyzes.
• Evaluate sales statistics and derive measures.
• Creation of budget planning and reports on the current order intake situation, as well as forecasting.
• Planning of marketing activities and trade fairs.

Expectations:

• University degree in business administration or engineering or equivalent
• Sound technical knowledge in similar industries, best case in heat transfer and heat transfer products
• Several years of professional experience in service and in leading people
• Polish and English fluent in written and spoken.
• Good knowledge of an CRM System and the MS Office suite
• Knowledge of the relevant service rules &standards
• Self-starter, distinct customer orientation, distinct ability to motivate and lead people in diffrent locations.
• Excellent communication and presentation skills
• Distinct persuasive power and negotiation skills
• Distinct problem solving skills
• Systematic way of working
• Driver’s license. 

Offer:

• Attractive salary. 
• Company car, medical care, sport card. 
• Participation in the development of service structure in Poland.