Service Manager (heat transfer technologies) I location: Poland

Dodane 3 miesiące dni temu

Our client is a global manufacturer of engineering equipment dedicated to various types of industrial businesses. 

Service Manager 

Responsibilities:

  • Head of Service for Poland. 
  • Responsible for developing and execution of service strategy for Poland.
  • Defining the service offers and pushing service sales thought the front and sales team. 
  • Responsible for the service sales as well as for the service operations.
  • Compliance with the budget and active lead of the regional service distribution.
  • Control the organization through appropriate KPIs.
  • Ensuring and contributing to the implementation of the strategy and contributing to the overall Poland service strategy.
  • Close cooperation with the VP Service CE&EE and the Global Service Productline Directors.
  • Define and improve the service processes.
  • Tracking of growth measures and, if necessary, initiation of countermeasures.
  • Market and competition analyzes.
  • Evaluate sales statistics and derive measures.
  • Creation of budget planning and reports on the current order intake situation, as well as forecasting.
  • Planning of marketing activities and trade fairs.

Expectations:

  • University degree in business administration or engineering or equivalent
  • Sound technical knowledge in similar industries, best case in heat transfer and heat transfer products
  • Several years of professional experience in service and in leading people
  • Polish and English fluent in written and spoken.
  • Good knowledge of an CRM System and the MS Office suite
  • Knowledge of the relevant service rules &standards
  • Self-starter, distinct customer orientation, distinct ability to motivate and lead people in diffrent locations.
  • Excellent communication and presentation skills
  • Distinct persuasive power and negotiation skills
  • Distinct problem solving skills
  • Systematic way of working
  • Driver’s license. 

Offer:

  • Attractive salary. 
  • Company car, medical care, sport card. 
  • Participation in the development of service structure in Poland. 

Kontakt do Konsultanta prowadzącego projekt:
Tomasz Małagowski
E-mail: t.malagowski@dth-selection.pl
mobile: +48 530 270 500

 

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